Question 1

Where is the link to my candle?

Accepted Answer

It is printed on your receipt. Stripe emails the receipt after payment and the permanent link to your candle is on it, under the candle's name. The link also appears on screen as soon as the candle is lit, so you can copy it right away. The candle is created the moment the payment goes through, whether or not you stay on the page.

Question 2

Where can I light a candle online?

Accepted Answer

At onemillioncandles.com. You choose a candle, add a name and a few words, and it burns on a public wall permanently.

Question 3

How much does it cost to light a candle?

Accepted Answer

A candle costs $4 (tea light), $11 (votive) or $30 (grand candle). A Legendary candle starts at $500 and is the tallest on the wall. Every one of them is a one-time payment — there is no subscription and no account needed.

Question 4

How long does the candle stay?

Accepted Answer

Permanently. The candle does not disappear when you close the page — it keeps burning on the wall, and you get a permanent link you can share. The candle's own page is kept out of search results, but anyone with the link can open it.

Question 5

Do I need an account to light a candle?

Accepted Answer

No. There is nothing to sign up for and nothing to cancel. You light a candle, you get a permanent link, and that is the whole relationship.

Question 6

Can I light candles for several people at once?

Accepted Answer

Yes. You can add a candle for each person you want to remember in a single purchase.